Search the blog for insights about nonprofit strategy, leadership, culture, and operations.

5 Steps to Getting Back on Track
Do you feel like there's so much to do, but nothing's actually getting done?
I'm hearing this from so many leaders right now.
When we feel overwhelmed by everything that has to be done, it is hard to make true progress. Prolonged lack of progress can negatively impact our motivation and engagement. And as leaders, overwhelm can make us question ourselves, feel like we're letting our team down, or feel like there's no way to win
But there's good news!
Our brains do better - and we feel more in control and build better habits - when we feel a sense of accomplishment.
You can get your leadership groove back and get your team feeling engaged and ready to tackle the work ahead.
Here's an easy process to help.

Lessons for Leaders: Effective Strategy Requires Trade-offs
Do you want to get really good at creating effective strategy? Here's a critical skill you can start honing today.
Practice making trade-offs.
It sounds easy, but it's a skill many leaders struggle with, because they:
Want to make everyone happy
Feel pressure to "do it all"
Don't feel comfortable pushing back against unreasonable requests
Don't want to make the wrong decision
But learning how to make trade-offs is essential, because at it's core, strategy is a series of choices about what you will - and won't - do to achieve your goals.
Unless you've practiced making trade-offs in your day-to-day work, making the bigger trade-offs involved in effective organizational strategy can be really difficult.
To hone this skill, try practicing these day-to-day trade-offs.

Your Pillars Are a Problem
Are you struggling with getting your team or Board to adopt new ways of working or to move beyond “we’ve always done it this way”?
Here’s a critical reframe that can help your organization move from stuck to strategic.
For several decades, nonprofit strategy has relied on the imagery of pillars to establish an organization’s core areas of focus, work, and investment.
Pillars are meant to show we’re well-established, strong, and clear about the foundation of our organization. Sounds nice, right?
But there are some big problems with pillars

Innovating to Retain Experienced Employees
All across the workforce, and especially in the nonprofit sector, we are soon to see a massive exit of experienced folks who bring a ton of value to our workplaces.
That’s a big problem for all of us, because turnover of leadership, subject matter expertise, and institutional knowledge can all be incredibly destabilizing for organizations.
And that kind of instability can have long-lasting - think years- and decades-long - impacts.

The Problem with Best Practices
Best practices are data - not a dictate.
What's best for other organizations may be a bad fit for you and yours.

The Most Important Audience for Your Strategic Plan
Who is the most important audience for your strategic plan?
Some people will say it’s your funders and sponsors
Some people will say it’s your individual donors and volunteers
Some people will say it’s your community and stakeholders
Some people will say it’s your board and top executives
All of these audiences are important - and have a role to play in co-creating or providing input to our plans. And it's essential that we communicate with them effectively.
But too often, strategic plans are created only with these audiences in mind - and they leave out the most important one.
[Podcast] Change Initiatives that Stick
Are you contemplating an important cultural or operational change initiative in this next year?
Then don't miss this episode of Carol Hamilton's Mission Impact podcast where she and I dive into what makes change stick.
We discuss:
😑 why big change initiatives often fail
why executives need both self-awareness and stamina to lead change
how to help your people managers be the leaders you need them to be
how to switch from a "launch day" mindset to a "how humans change" mindset
And much more!

4 Key ROI Metrics Nonprofit Leaders Should Be Tracking
How are you calculating Return on Investment (ROI) in your organization?
Standard ROI calculations focus on the financial gain received from a particular expense or investment. This metric was designed for the for-profit sector, where profit is the main objective.
Many established nonprofits also look at the mission impact to be gained from a particular expense or investment. This is an important lens, but it can be tricky to calculate if you don't have enough long-term, reliable data to reference.
Both of these measures are both important.
But they're also insufficient.
Here are 4 key ROI metrics you should be tracking as a nonprofit leader.

A Simple Equation for More Productive Days
Here’s a simple equation for more productive days.

How to Get the Most Out of Working with a Consultant
Nonprofit leaders - consultants are giving you exactly what you ask for - and that might not be a good thing.
When you're making the decision to pursue a consultant or outsource work, you've probably already identified:
a need to address or problem to solve
some idea about what you think you need to solve it
You may also have discussed:
What success looks like when your need is addressed or problem is solved
How much you're willing to invest to achieve that success
This next part is where things can go a little sideways.
Here's how to get better help on the projects you hire out.